Privacy Policy
Welcome to TTEX. Your privacy matters to us. This Privacy Policy explains how TTEX ("we", "us" or "our") collects, uses, shares and protects your information when you visit our website, use our mobile services or make a purchase through our global marketplace.
1. Information We Collect
We may collect the following types of information:
- Information you provide: name, email address, phone number, shipping address, and payment details when you register or place an order.
- Automatic information: IP address, browser type, device information, pages visited, and cookies used to improve your experience.
- Transaction information: products purchased, order history and delivery preferences.
2. How We Use Your Information
- To process and fulfil your orders and provide customer support.
- To personalise your shopping experience and recommend relevant products.
- To improve our services, prevent fraud and maintain platform security.
- To send order updates, and — with your consent — promotional communications.
3. Sharing Your Information
We do not sell your personal information. We may share data with trusted third parties such as payment processors, logistics partners and service providers who help us operate the marketplace, always under strict confidentiality obligations and only as necessary to deliver our services.
4. Cookies
We use cookies and similar technologies to remember your preferences, keep you signed in and understand how our site is used. You can control cookies through your browser settings, though some features may not work properly without them.
5. Data Security
We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse, including encryption during transmission and secure storage practices.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal data. To exercise these rights, please contact us.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us through the support channels available on our website.